Compose

No files

Anti-ban delays

Delay between messages sec Batch size Pause after batch sec

Envoyer 1-à-1 aux membres

Pick a group on the left to see its members.

No file

Anti-ban delay

Entre chaque message sec Variables {name} — nom du membre

Platform mappings

Map each team member to their account on external platforms.

H

HubSpot

CRM owners ↔ platform users

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+

Future platforms

3CX, Zoom, Meta Business Suite…

Team members

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Recent activity

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Tickets

All HubSpot tickets — sortable, searchable, inline-editable. Click any pill to edit.

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Contacts —

Sortable HubSpot contacts — click any pill to edit inline. Defaults to this month + your assigned contacts.

Loading contacts…

Rest

Students with unpaid program balance. Mirrors the team's HubSpot filter — adjustable via Settings.

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Customise

Rest settings

Grace period

How long after the first payment do you give the student to complete the balance?

30 days

Bucket thresholds

When a student is bucketed as Upcoming, the first session must be within this many days. Past = ended this many days ago.

Upcoming · within days of first session Past · ended at least days ago

Visible columns

Hide what you don't need. Saved per browser.

Pricing

Used to compute the Expected and Owed columns. Edit if the team raises prices.

6 Mois package DH 12 Mois package DH

Virements

Vérification des paiements déclarés contre les relevés bancaires (CIH / Stripe).

À vérifier

Chargement…

Relevé bancaire

Chargement…

Lead status mapping

Map every HubSpot hs_lead_status value to one of our 9 pipeline stages — or ignore to hide it from filter dropdowns. Used by the Contacts view to translate filters + edits.

Loading distinct HubSpot lead statuses…

Duplicate contacts

Finds contacts that exist more than once (same phone) and merges each set into one — keeping the lead-linked / richest card. Merges are permanent: scan & preview first. Shared numbers (different people) are held for manual review.

Click Scan for duplicates to analyze all contacts. Nothing is changed until you click Merge.

Numéros bloqués

Les numéros bloqués sont ignorés : aucune conversation, aucun message et aucun appel entrant ne sont traités. Débloquer un numéro réactive immédiatement les messages futurs.

Numéro	Bloqué par	Date	Raison	Action

Team

Pick a teammate or room to start chatting.

Groups

Company Name	Students	Schedule Time	Schedule Days	Level	Teacher	Start Date	End Date	Status	Events Report

Tableau de bord

Chargement de l'objectif…

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Agent	Leads	Transitions	Paid	Conversion %	Avg days → paid	Avg days in stage

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Per-agent coaching scorecard

Average Mr.Call AI score (10 max) + axioms covered (6 max) per agent. Higher = the agent is consistently doing the right sales actions.

Agent	Leads	Analyzed	Avg score	Avg axioms	No-answer %	Paid %

Pipeline bottlenecks

For each forward stage: how many leads arrived in this window AND are still stuck there now. Highest stuck % = where coaching scripts need to focus.

Stage	Arrived	Still stuck	Stuck %

Chargement…

Mr.Call · funnel co-pilot

Salam

Kifash n3awnk? Goul liya ach n-dir mn l'bot — l-7ala, l-prix, l-conversations, wla w9ef kollchi.

›

Mr.Call kayqlleb 9bel ma ybeddel · kol action katt'akked qbel ma tt-applique

Calls

Total0

Inbound0

Outbound0

Answered0

Missed0

Total time0m

Time	Dir	Contact	Stage	Status	Agent	Duration	Recording

Test schedule

Placement-test slots — 3 teachers, 15-min slots, 10:00 to 22:00.

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Mes tests

Les élèves qui sont passés avec vous — statut, niveau, évaluation.

→

Tests de niveau

Évaluez l'oral, l'écrit et la compréhension — puis fixez le niveau final.

My availability

Tap the times you're not available — they're automatically removed from bookings.

Vacation

Request days off — once an admin approves, those days are removed from test bookings.

Tests

All test bookings — status, score, teacher recommendation, notes. Click a row to edit.

	Date	Time	Teacher	Student	Phone	Pipeline	Status	Score	Level	Recommendation	Notes	Booked by	Booked at

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Rappels

Vos relances et suivis — un rappel ne s'envoie jamais tout seul.

Link WhatsApp

WhatsApp Cloud API — not ready

Lougha Inbox

Conversation

Compose

Anti-ban delays

Envoyer 1-à-1 aux membres

Anti-ban delay

—

Platform mappings

Team members

Recent activity

Tickets

Contacts —

Rest

Virements

À vérifier

Relevé bancaire

Lead status mapping

Duplicate contacts

Numéros bloqués

Team

Groups

Tableau de bord

Per-agent coaching scorecard

Pipeline bottlenecks

Salam

Control deck

Re-engagement

Calls

Test schedule

Mes tests

Tests de niveau

My availability

Vacation

Tests

Rappels

Lougha Platform

Link WhatsApp

WhatsApp Cloud API — not ready

Lougha Inbox

Anti-ban delays

Anti-ban delay

—

Tickets

Contacts —

Rest

Virements

À vérifier

Relevé bancaire

Lead status mapping

Duplicate contacts

Numéros bloqués

Team

Groups

Add a student

Tableau de bord

Per-agent coaching scorecard

Pipeline bottlenecks

Salam

Control deck

Re-engagement

Calls

Test schedule

Mes tests

Tests de niveau

My availability

Vacation

Tests

Rappels

Évaluation du test