Compose

No files

Anti-ban delays

Delay between messages sec Batch size Pause after batch sec

Envoyer 1-à-1 aux membres

Pick a group on the left to see its members.

No file

Anti-ban delay

Entre chaque message sec Variables {name} — nom du membre

Sales operations · Recruitment

Sales Academy control center

Not refreshed yet

Recruitment pipeline

0 applicants

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Candidate	Status	Training path	Applied · last seen	Action

Automation

Recruitment bot

Answers candidates about the job only. Separate from the sales bot.

Off

0candidate conversations

Candidate chats stay outside sales leads, agent assignment and funnel reporting.

Practical trial

Controlled lead pool

0safe leads ready

Checking guard

Add phone numbers manually

One phone number per line

A trial lead must be a no-show, no-answer, lost, or untouched for a month. Paid clients and active conversations are refused.

Practical stage · Real Leads7 Inbox

My Trial Leads

Open an assigned client, work in the real Inbox and save the follow-up evidence.

0/10clients complete

Platform mappings

Map each team member to their account on external platforms.

H

HubSpot

CRM owners ↔ platform users

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+

Future platforms

3CX, Zoom, Meta Business Suite…

Team members

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Recent activity

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Tickets

All HubSpot tickets — sortable, searchable, inline-editable. Click any pill to edit.

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— records

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Rest

Students with unpaid program balance. Mirrors the team's HubSpot filter — adjustable via Settings.

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Customise

Rest settings

Grace period

How long after the first payment do you give the student to complete the balance?

30 days

Bucket thresholds

When a student is bucketed as Upcoming, the first session must be within this many days. Past = ended this many days ago.

Upcoming · within days of first session Past · ended at least days ago

Visible columns

Hide what you don't need. Saved per browser.

Pricing

Used to compute the Expected and Owed columns. Edit if the team raises prices.

6 Mois package DH 12 Mois package DH

Payments

Receipts are read and compared with CIH / Stripe statements. Exact, unique matches are verified automatically; ambiguous cases stay here for review.

To review

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Bank statement

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Lead status mapping

Map every HubSpot hs_lead_status value to one of our 10 pipeline stages — or ignore to hide it from filter dropdowns. Used by the Contacts view to translate filters + edits.

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Duplicate contacts

Finds contacts that exist more than once (same phone) and merges each set into one — keeping the lead-linked / richest card. Merges are permanent: scan & preview first. Shared numbers (different people) are held for manual review.

Click Scan for duplicates to analyze all contacts. Nothing is changed until you click Merge.

Numéros bloqués

Les numéros bloqués sont ignorés : aucune conversation, aucun message et aucun appel entrant ne sont traités. Débloquer un numéro réactive immédiatement les messages futurs.

Numéro	Bloqué par	Date	Raison	Action

Team

Pick a teammate or room to start chatting.

Find a group

Student bgha y-bdel group? 9elleb 3lih, chof fin wsel (level + program), o jbed lih groups 9eriba li y9der y-dkhol lihom.

9elleb 3la student bach n-bdaw.

— records

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Tableau de bord

Chargement de l'objectif…

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Agent	Leads	Transitions	Paid	Conversion %	Avg days → paid	Avg days in stage

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Per-agent coaching scorecard

Average Mr.Call AI score (10 max) + axioms covered (6 max) per agent. Higher = the agent is consistently doing the right sales actions.

Agent	Leads	Analyzed	Avg score	Avg axioms	No-answer %	Paid %

Pipeline bottlenecks

For each forward stage: how many leads arrived in this window AND are still stuck there now. Highest stuck % = where coaching scripts need to focus.

Stage	Arrived	Still stuck	Stuck %

Chargement…

Growth intelligence · evidence first

3LASH علاش؟

Men conversation l decision: fin kayrbe7 l-funnel, fin kayt3tel, w chno khasna njarrbo f Sales w Ads.

Ready

From To Source

Mr.Call · funnel co-pilot

Salam

Kifash n3awnk? Goul liya ach n-dir mn l'bot — l-7ala, l-prix, l-conversations, wla w9ef kollchi.

›

Mr.Call kayqlleb 9bel ma ybeddel · kol action katt'akked qbel ma tt-applique

Calls

Your call history, outcomes and recordings.

0m talk time

Period From To Source Direction Status

All calls0 calls

Live

Select a call

Open a call to see its details and recording.

Agents & Lignes 3CX

En ligne uniquement

Objectif : chaque agent sort et entre avec son propre numéro. Renseignez le numéro sortant de chaque ligne (Entrée pour enregistrer).

Agent	Extension	Softphone	Ligne sortante	Numéro sortant	Statut	Appels

Documents

Date	Type	Client	Agent	N°	PDF

Test schedule

Placement-test slots — Monday to Saturday, 15-min slots, 10:00 to 21:00; Sunday closed.

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Availability requests

Ask the test team to find an exceptional date and time for a client.

TEST DAY

Cockpit live

Zoom truth, queue, and alerts — بلا دخول للـmeeting.

LIVE MONITOR

Alerts live

الصوت كيتشعل مرة وحدة غير مع alert جديد.

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My tests

The students who came to you — status, level, evaluation.

→

Tests de niveau

Évaluez l'oral, l'écrit et la compréhension — puis fixez le niveau final.

My schedule

Your test hours, Monday to Saturday, set by administration. Sunday is closed; for an absence, request leave (Vacation).

Vacation

Request days off — once an admin approves, those days are removed from test bookings.

Tests

All test bookings — status, score, teacher recommendation, notes. Click a row to edit.

	Date	Time	Teacher	Student	Phone	Pipeline	Status	Score	Level	Recommendation	Action plan	Teacher notes	Agent note	Booked by	Booked at	Contact created

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Rappels

Vos relances et suivis — un rappel ne s'envoie jamais tout seul.

Lougha Platform

Link WhatsApp

WhatsApp Cloud API — not ready

Lougha Inbox

Anti-ban delays

Anti-ban delay

Recruitment pipeline

—

Tickets

Rest

Payments

To review

Bank statement

Lead status mapping

Duplicate contacts

Numéros bloqués

Team

Find a group

Add a student

Tableau de bord

Per-agent coaching scorecard

Pipeline bottlenecks

From every dollar to the final Paid client.

Salam

Control deck

Re-engagement

Bot feedback

Calls

Select a call

Agents & Lignes 3CX

Documents

Test schedule

Availability requests

Alerts live

My tests

Tests de niveau

My schedule

Vacation

Tests

Rappels

Placement assessment